Privacy Policy

At The Idli Xpress, a venture of BrewBakes Hospitality & Sons Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us through our website, https://www.theidlixpress.com/.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an enquiry, or express interest in our franchise opportunities.

This may include:

• Full name

• Email address

• Mobile/telephone number

• City

• Franchise-related information and preferences

• Any other information you voluntarily provide through our forms or communications

We may also automatically collect limited technical information when you visit our website, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of your visit

• General website usage information

2. How We Use Your Information

We may use the information collected through the website to:

• Respond to your enquiries and requests.

• Contact you regarding franchise opportunities.

• Provide information about The Idli Xpress and its services.

• Process and follow up on franchise enquiries.

• Improve our website, services, and user experience.

• Maintain website security and prevent misuse.

• Comply with applicable legal and regulatory requirements.

• Communicate with you regarding information or services that you have requested.

We will use your personal information only for legitimate business purposes and in accordance with applicable laws.

3. Franchise Enquiries

If you submit a franchise enquiry through our website, the information you provide may be used by The Idli Xpress and/or BrewBakes Hospitality & Sons Pvt. Ltd. to evaluate and respond to your enquiry.

Submitting an enquiry does not guarantee approval, appointment, or grant of a franchise. Any franchise relationship will be governed by separate terms, agreements, and documentation.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and enhance the user experience.

Cookies may also be used by third-party services integrated into the website, such as analytics, maps, social media, or other website functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may contain or use services provided by third parties, including website hosting, analytics, maps, social media, communication, security, or other technology providers.

These third parties may process information in accordance with their own privacy policies. We recommend reviewing the privacy policies of any third-party services you use through our website.

6. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers who help us operate and maintain the website.

• Business partners involved in responding to your enquiry.

• Professional advisers, where necessary.

• Government authorities or law-enforcement agencies when required by applicable law.

• Other parties where disclosure is necessary to protect our legal rights, property, website, or users.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise as permitted by applicable law.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of information where legally applicable.

• Withdraw consent where processing is based on consent.

• Raise questions or concerns regarding the processing of your information.

To exercise an applicable right, you may contact us using the details provided below.

10. Children’s Privacy

Our website is intended for a general audience. We do not knowingly seek to collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. External Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

The Idli Xpress
A venture of BrewBakes Hospitality & Sons Pvt. Ltd.

Address:
Kuber Plaza, 3rd Floor, Block-C,
Acharya Niketan, Near Bansal Sweets,
Mayur Vihar Phase-1, Delhi – 110091, India

Phone: 1800-119499

Mobile: +91 70650 38234 / +91 89209 46643 / +91 97735 72868

Email: info@gofoodcourt.com